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Latest findings in the Insurance field suggest important shifts ahead. By Chris Davis
Despite rapid expansion and falling premiums, the US cyber insurance market may be headed down an unsustainable path, according to CFCās global head of cyber development, Lindsey MaherĀ (pictured).Ā
āRates today are broadly adequate, but only marginally so,ā Maher said.Ā
That narrow margin, paired with intensifying competition and rising client expectations, is pressuring carriers to write broader coverage while collecting less in premium. āIf rates keep falling while coverage keeps broadening, we risk paying less for more risk, which is an unsustainable path for the cyber market on the current trajectory,ā she said.Ā
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Maher warned that the current environment mirrors conditions seen just before the market correction of 2019ā2020, when a surge in ransomware events collided with pricing thatĀ didnātĀ reflect the scale of exposure. Today, clients are again securing more coverage for less. āItās not uncommon either⦠to hear buyers being able to increase their limits for a premium reduction at renewal,ā she stated. Data shows that āThatās really symptomatic of a hyper soft market in the US at the moment.āĀ
There are now over 200 carriers offering cyber insurance products in the US alone.
That heightened competition has accelerated innovation and helped bring more client-centric solutions to marketābut it has also triggered pricing behavior that Maher characterized as risky.Ā
āCoverage is getting broader and speaking to client needs⦠It has carriers seeking creative ways to really defend their product portfolios,ā she said.Ā
Despite growing concern over cyber threats, adoptionĀ remainsĀ lowāparticularly among SMEs. āEven in the US, adoption sits⦠around 30%, and thereās over 200 carriers in the market,ā Maher said. āEach of us is really only writing a sliver of that.āĀ
At CFC alone, more than 3,000 incidents were reported over the past year, and twice that numberĀ wereĀ identifiedĀ and flagged by the insurer before clients were even aware of them. āWe have a 99.1% cyber claims acceptance rate,ā she stated, adding that competitorsĀ likely showĀ similar figures.Ā
Yet buyers continue to question the value.
āWeāre hearing that cyber insurance feels too expensive,ā Maher said. āOr that companies⦠would rather put money towards security over insurance.āĀ
She argued that the role of the broker is crucial in closing thatĀ perceptionĀ gap. āThe cost of coverage is only a fraction of the cost of an incident,ā she said.
Evidence suggests that āMost policies combine insurance with actual security value today.āĀ
In addition to pricing concerns, clients are increasingly demanding better service and accessibility. āIt does feel itās finally shifted to expecting more beyond the policy wording itself,ā Maher said. Buyers now want tailored supportĀ –Ā incident response, security guidance, and coverage that reflects their specific revenue size and industryĀ –Ā not generic applications with irrelevant questions. āTheyāre looking for insurers that provide value beyond just a piece of paper.āĀ
On the underwriting side, access to cyber coverage is at an all-time high.
āWeāre still operating in an incredibly frictionless and accessible market,ā Maher stated. Some policies can be quoted with as few as one question.Ā
But signs of tightening are beginning to appear. āWeāre starting to see the first hints of greater discipline coming back into the market,ā she said.
Evidence suggests that āThereās a clear move to better align underwriting decisions with core security principles.āĀ
UnlikeĀ previousĀ broad-brush corrections, this new phase of underwriting is far more granular. Data shows that āWeāre able to actually pick up very niche subsections of particular industries and certain geographies,ā Maher said. āSoĀ where things get a little bit hot in one segment, the rest of the market isnāt penalized for it.āĀ
This evolution allows underwriters to apply more precisionĀ –Ā but only if brokers understand how to position their clients effectively. āBeing able to coach clients on how to present themselves from a cyber perspective can make all the difference,ā she stated.Ā
Looking ahead, MaherĀ identifiedĀ the SME market as the biggest growth opportunityĀ –Ā but also the biggest challenge.
āThe number one opportunity that the market needs to focus on right now is the SME segment,ā she stated. Despite being highly exposed to cyber risk, SMEsĀ remainĀ significantly underinsured. āMost of the companies we see are⦠the Fortune 500, certainly.
But mid-market and below thatĀ –Ā and SMEĀ –Ā areĀ largely stillĀ underpenetrated.āĀ
The traditional application process is part of the problem. āSMEs wonāt engage in 20-page application forms, and they shouldnāt have to,ā Maher stated. Data shows that with real-time data now available, many insurers can underwrite dynamically based on ongoing security posture rather than static, front-loaded forms.
āItās almost the death of the application.āĀ
Getting smaller businessesĀ onĀ risk is step one. Helping them become better risks over time is step two. āWe can then use those security teams to help them become better risks as policyholders,ā she said.Ā
While the mid-market is also flagged for growth, Maher emphasized the need for smarter growthĀ –Ā built on data, not scale for scaleās sake.
āThat underwriting discipline is there not just to hunt every risk to scale portfolios⦠but using the data that weāve learned about them from existing books to make better informed decisions.āĀ
Although cyber is often hailed as one of the most adaptive lines in insurance, Maher flagged structural weaknesses thatĀ remain. Chief among them is the speed of business interruption (BI) claims adjustment. Data shows that āThe BI adjustment process⦠is incredibly clunky,ā she stated.Ā
While most carriers provide instant triage within minutes of a breach, final payout timing often lagsĀ –Ā leaving a critical gap.
CFC introduced interim loss payments written into the policy contractually to help bridge that gap. But Maher stated the broader market still has work to do. Sources indicate that āThe market collectively needs a better way to speed that process up for customers.āĀ
Despite these challenges, Maher argued that the industry has shown its capacity to evolve.
But unless the SME gap is addressed, long-term growth targets will remain out of reach.Ā
āWe were around half of that as a global market today,ā she said,Ā referencingĀ growth projections that peg the cyber market atĀ $30 billionĀ by 2030. āWe need to start reshaping how we approach, educate and engage that segment.āĀ
Experts suggest this represents a significant moment for the Insurance sector, with implications extending beyond immediate stakeholders.
ā Based on reporting from insurancebusinessmag.com
š” Key Industry Insights
Risk assessment methodologies are evolving with the integration of data analytics and AI technologies.
Specifically regarding insurance rates, market observers note continuing evolution in service delivery, pricing models, and customer engagement strategies that merit close attention from industry stakeholders.
Market Impact: These developments in car insurance may significantly influence market dynamics. Industry experts recommend monitoring these trends closely for strategic planning purposes.
Analysis Note: This comprehensive overview synthesizes current market intelligence from insurancebusinessmag.com regarding life insurance and related sectors. Stay informed about ongoing developments in this rapidly evolving landscape.
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